HAAS WEBSITE PRIVACY NOTICE
Haas Automation, Inc. (“the Company”), and its affiliates (together, the “Group”, “we”, “us”, or “our”), are committed to informing you of how we use and protect your personal data through our websites and our mobile applications (together, our “websites”). More information regarding the Haas websites and other online services is included below under “Linked Websites.” This Website Privacy Notice was last updated in December 20, 2019, and may be updated or replaced from time to time. The latest dated version is the applicable Website Privacy Notice.
The server(s) that make(s) the websites available are located in the U.S., which may be located outside the country from which you access the websites. If you are a natural person residing within the European Economic Area (EEA) or UK, please refer to the “European Data Privacy Rights” section of this Website Privacy Notice.
How We Process Your Personal Data through Our Websites
We use “personal data” that was provided directly by you, generated through your use of the websites, or obtained through other sources (mentioned below). This means any information by which you are identified, or from which you are identifiable.
For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of personal information we have collected, from where it was collected, the purpose of collection and legal bases for processing, and with whom we have shared it:
Category of Personal Information Collected
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Source
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Purpose for Collection and Legal Bases for Processing
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Categories of Recipients
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Communication and Contact Data: that includes any communication that you send to us, such as through the contact form on our websites, including name, address, telephone numbers, email address, and other contact information.
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Information you provide when you communicate with us, including through our websites’ forms.
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To communicate with and respond to website users about our products and services. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us, to keep records, and to establish, pursue, or defend legal claims.
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- Business partners, to make an initial determination of the services you may need, or to conduct other associated business activities.
- Haas Factory Outlet distributors.
- Freight forwarders and shipping carriers.
- Service providers, as necessary, for whose services you have requested our assistance.
- Government bodies that require us to report processing activities.
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Sweepstakes & Contests: includes promotional drawings on the websites that require you to enter your contact information. Personal data of contest winners will be collected in accordance with the terms and conditions of the contest. For example, trip winners would need to provide additional personal data as it pertains to travel.
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Information you provide to us when you participate in promotions.
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We use this information to contact winners, or send special offers. Prizes often include trips or other services.
Our lawful ground for this processing is as follows:
- Contacting winners – Performance of Contract
- Prize fulfillment – Performance of Contract
- Special offers – Legitimate Interest
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- Business partners, to make an initial determination of the services you may need, or to conduct other associated business activities.
- Haas Factory Outlet distributors.
- Service providers, as necessary, for whose services you have requested our assistance.
- Government bodies that require us to report processing activities.
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User/Account Data that includes your account login and profile information, as well as data about how you use our websites and any online services, together with any data that you post for publication on our websites or through other online services.
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When you sign-up for an account, log-in and interact with and use our websites and other online services.
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We process this data to operate our websites and ensure relevant content is provided to you, to ensure the security of our websites, to maintain back-ups of our websites and/or databases, and to enable publication and administration of our websites, other online services, and business. For a list of the applicable owned and operated websites, please refer to the “Linked Websites” section of this Website Privacy Notice.
Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our websites and our business.
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- Business partners, to make an initial determination of the services you may need, or to conduct other associated business activities.
- Haas Factory Outlet distributors.
- Freight forwarders and shipping carriers.
- Service providers, as necessary, for whose services you have requested our assistance.
- Government bodies that require us to report processing activities.
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Technical Usage Data: includes data about your use of our websites and online services, such as your IP address, your login data, details about your browser, length of visit to pages on our websites, page views and navigation paths, details about the number of times you use our websites, geographical location, time zone settings, and other technology on the devices you use to access our websites.
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The source of this data is from our analytics tracking system.
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We process this data to analyze your use of our websites and other online services, to administer and protect our business and websites, to deliver relevant website content and advertisements to you, and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to administer properly our websites, operate our business, and monitor our marketing strategy.
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Our service providers who help us with fraud protection and website analytics.
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Marketing Data: that includes data about your preferences in receiving marketing from us and our authorized third parties, and your communication preferences.
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From you when you interact with the websites by providing information to us directly or through analytic tools.
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We process this data to enable you to partake in our promotions, such as competitions, prize draws, and giveaways; to deliver relevant websites content and advertisements to you; and to measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to study how customers use our products/services, to develop our products/services, to grow our business, and to decide our marketing strategy.
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- Business partners, to make an initial determination of the services you may need, or to conduct other associated business activities, including advertising and marketing activities.
- Haas Factory Outlet distributors.
- Freight forwarders and shipping carriers.
- Service providers, as necessary, for whose services you have requested our assistance.
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Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address
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From our clients and their payment card issuers
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Authorizing of credit card and other financial transactions for our customers
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- Our service providers who process payments for us—they are prohibited from using personal information for any other purposes, and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards.
- Government bodies that require us to report processing activities.
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Suspected crime information: details of your identity, image, name, and address, suspected or alleged thefts, fraud, assault, or other criminal behavior.
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From crime and fraud prevention agencies, from you, witnesses, and from the police
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To protect customers, the public, and our business against risks and crime
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Law enforcement, professional advisors, including lawyers, bankers, auditors, and insurers.
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Who Else Do We Share Your Personal Data With and Why?
We may also share your personal data collected from the websites with the parties as set out below:
Sharing with Third Parties
We will only use personal information to the extent it is necessary to deliver services and the websites and other online services to you. We require all third parties to whom we transfer your data to respect the security of your personal data, and to treat it in accordance with the law. Any third parties that we may share your data with are obligated to keep your details secure, and to use them only to fulfill the purposes and complete the tasks identified within the Haas third-party contract. When such third parties no longer need your data to fulfill this service, they will dispose of the details in line with our procedures.
In some jurisdictions, individuals may have the right to withdraw consent from certain uses. If you reside in such jurisdictions, you may have additional rights, which are detailed below.
Transfer of Assets
We DO NOT sell or license your personal data, or provide a list of our customers to third parties. However, as we continue to develop our business, we may sell or purchase assets/businesses. If another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours, and as such, may be sold or transferred to third parties.
Compliance with Laws
We may also disclose specific personal information when such disclosure appears necessary to comply with applicable law, a subpoena in the course of managing a dispute, governmental inquiry, or other litigation process. We may also disclose information to our accountants, auditors, agents, lawyers, and other advisors in connection with the enforcement or protection of our legal rights, or to protect the interests or safety of our clients, our clients’ customers or employees, or others, in accordance with or as authorized by law.
Marketing Communications
We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant websites content and advertisements to you, including display advertisements, and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests, which is to grow our business.
We may also use such data to send other marketing communications to you. Our lawful ground for this processing is legitimate interests for providing you with information about the products and services we offer, and about which you have expressed an interest, or that we believe will be of benefit to you. In the event another legal basis applies to our collection and use of your data, we will endeavor to inform you prior to or at the time we collect it. Where applicable by law, if your personal data is collected for the purpose of a sweepstakes or drawing, we will obtain your consent to process your data for marketing communications. If we need to share your data with third parties for marketing purposes, we will inform you of this.
You can unsubscribe from marketing messages at any time by following the opt-out links on any marketing message sent to you, OR by emailing us at [email protected]. If you opt-out of receiving marketing communications, this opt-out does not apply to the use of your personal data for non-marketing purposes.
Preference-Based Advertising, Analytics, and Services
We work with third parties for preference-based advertising. Such third parties may include third-party advertising networks and website analysis firms who use cookies and web beacons to collect non-personally identifiable information when you visit our websites and third-party websites. The information collected through cookies and/or web beacons, including your IP address, web browser, pages viewed, time spent on pages, and links clicked, is often used by these advertising networks to serve you with advertisements, while you are on our websites and/or on third-party websites, that better reflect your preferences and needs. This information may be used by Haas and these third parties to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our products and services, and better understand your online activity. For more information on how this type of advertising works, go to http://www.aboutads.info/.
To find out more about how our websites work, and how we put you in control, see our Cookie Notice.
Legal Necessity
Notwithstanding anything herein to the contrary, we reserve the right to disclose any information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to:
a) fulfill a government request;
b) conform with the requirements of the law or legal process;
c) protect or defend our legal rights or property, or our websites; or
d) in an emergency, to protect the health and safety of our websites’ users, or the general public.
What Choices Do You Have About Our Use of Your Information?
We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your information:
- Cookies: We employ an effective cookie consent mechanism that obtains freely given, active opt-in consent to the use of all non-essential cookies, prior to such cookies being placed. Additionally, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To find out more about cookies, and how we put you in control, see our Cookie Notice.
- Your Contact Information: If you have previously contacted us through the website and would like us to delete your contact information from our files, please contact us at the email address provided in the “Contacting Us” section of this Website Privacy Notice.
- Other Information: If at any point you believe the personal data we hold about you is incorrect, or you want us to correct or delete that information, or you no longer want us to hold that information or contact you, please contact us at the email address provided in the “Contacting Us” section of this Website Privacy Notice.
Accuracy of Personal Data
It is important that the personal data we hold about you is accurate and current. Haas requires you to keep us informed of changes to your personal data. If your registration information changes, please send your request to us at the email address provided in the “Contacting Us” section of this Website Privacy Notice. We will take reasonable steps to verify your identity prior to honoring any such requests, to help protect your privacy and security.
Accessing Your Personal Data
If you want to know what personal data Haas holds about you, please contact us at the email address provided in the “Contacting Us” section of this Website Privacy Notice. It may not always be possible to completely remove or modify information in our databases, although we will make reasonable efforts to do so, upon your request.
Safeguarding Personal Data
We take the security of your information very seriously. Although it is impossible to guarantee complete data security on the internet, we have implemented industry-standard security measures to protect against the loss, misuse, and alteration of the information under our control. To help ensure the confidentiality of your personal data, it is important for you to protect against unauthorized access to your password, and to your computer. Be sure to sign off when finished using a shared computer. Further, while we work to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Data Retention
We retain your personal data for the duration of the customer relationship, and for seven years after the customer account is closed or the relevant purpose ends, for legal, regulatory, audit, and tax requirements, subject to our legal requirements to keep your personal data for a longer period. After this period has expired, the personal data relating to your account and your use of the websites will be deleted. Any personal data that you have provided to us for marketing purposes will be kept for these purposes until you notify us that you no longer wish to receive these communications.
Children’s Privacy
Our websites are not directed at children under the age of 13. We will not knowingly collect personal data online from anyone under 13, without verifiable parental consent. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will delete such information from our records. If a parent, guardian, or anyone else becomes aware of personal data we have collected from an individual under the age of 13, please contact us.
Linked Websites
The websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit.
This Website Privacy Notice does not apply to the use of websites not controlled by Haas Automation.
Haas Automation “owned and operated” websites include the following:
The following websites are linked to, but not controlled by, Haas:
Owned by Affiliates – website operations are independent of Haas Automation:
Third-Party Websites – Links to the following Third-Party websites can be found on Haas websites:
Contacting Us
Our full details are:
Legal Name: Haas Automation, Inc.
Our principal place of business: 2800 Sturgis Rd., Oxnard, CA 93030
You can contact us:
Changes to This Notice
Haas may from time to time make changes to this Website Privacy Notice. We will post any revised version of this Website Privacy Notice on our websites. Any changes will be effective on the effective date stated in the revised Website Privacy Notice. If there are significant changes, we may provide more prominent notice, or obtain your consent, as required by law. If you do not wish to accept the changes, you should cease using the websites.
Your California Privacy Rights
If you are a resident of the State of California, you have certain rights under California law.
California law permits California residents to request from a business with whom the California resident has an established business relationship, certain information about the types of personal data the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To submit a request for this information, please refer to the “Contacting Us” section of this Website Privacy Notice.
If you are a California resident, California law provides you with the following additional rights with respect to your personal information:
- The right to know what personal information we have collected, used, disclosed, and sold about you. To submit a request to know, you may call us at +1-833-979-0006, or visit our Data Request Form. You also may designate an authorized agent to make a request for access on your behalf using our Data Request Form.
- The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at +1-833-979-0006, or visit our Data Request Form. You also may designate an authorized agent to make a request for deletion on your behalf using our Data Request Form.
When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or the last four digits of a credit or debit card used to make purchases from us. We also may use a third-party verification provider to verify your identity.
Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
You may learn more about your rights under California’s privacy laws at http://www.privacyprotection.ca.gov).
European Data Privacy Rights
Under applicable European data privacy laws (including the General Data Protection Regulation 2016/679 [“GDPR”]), residents in the European Economic Area, Switzerland, and the UK have certain rights as described below. Haas and its affiliates are data controllers. Under the GDPR, you have some rights to make requests, which are all subject to exemptions and qualifications under the applicable data privacy laws. You have the right to ensure your personal data is accurate, and also we request that you let us know if your personal data changes. You have the right to request that we delete your personal data (although we may still need to retain your personal data as described above in this Website Privacy Notice for contractual and/or legal purposes). You have the right to request that we restrict the processing of your personal data (although we will still need to process your personal data during the duration of the contract and beyond for legal purposes).You have the right to access a copy of your personal data (and this is limited to information that is your personal data only, not to the underlying document or remaining information, and subject to the exemptions and qualifications under the applicable data privacy laws). You may also object to the use of your personal data where we rely on legitimate interests, in certain circumstances (and we may still be able to process your personal data, if we have compelling grounds to do so). If you wish to raise a complaint about how we have handled your personal data, you can contact us, and we will investigate the matter and respond to you promptly. If you are not satisfied with our response, or if you prefer not to engage with us first, you can complain to any applicable data privacy authority in your country of residence. The Belgian supervisory authority is the Data Protection Authority: https://www.dataprotectionauthority.be.
We shall respond to all requests within one month. Occasionally, it may take us longer than a month (up to three months), if your request is particularly complex, or you have made a number of requests. In this case, we will notify you within the first month.
What Forms of ID Will I Need to Provide to Respond to your Requests?
Haas accepts the following validation when information on your personal data is requested:
- Driver’s License;
- Passport;
- Other Government-Issued ID;
- Utility Bill (Within Last Three Months).
You will need to send an email from the email address account associated with your personal data, as stored on Haas’ systems.
Under What Circumstances Will Haas Contact Me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.
International Transfer of Personal Data
Our principal operations are located in the United States, including our hosting facilities for our websites.
Haas transfers your personal data within the Haas group of affiliates, and/or to other third parties, such as our third-party service providers outside of the EEA/UK. When we do so, we transfer the information in compliance with applicable data protection laws. In particular, we have implemented safeguards in the form of standard data protection clauses adopted by the European Commission. The safeguards ensure compliance with the data protection requirements of the GDPR, as well as your rights appropriate to the processing of your personal data. In the rare case the outlined safeguards are not available, we will request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
If you wish to raise a complaint about how we handle your personal data, you can contact our Privacy Officer/Team at [email protected].
